Terms & Conditions

Our Commitment

We agree to:
(a) Use high-quality materials.
(b) Supply materials in line with the descriptions in the Quote. However, you acknowledge that slight variations in colour, shade, texture, and consistency may naturally occur. We are not responsible for these variations, nor for the temporary appearance of efflorescence (a harmless, natural effect on cement or resin-based products). Additionally, due to the use of natural materials and manual installation, occasional small marks may occur for which we accept no liability.
(c) Take reasonable care to minimise disturbance to the premises and surrounding areas, though some disruption is inevitable during the course of the work.
(d) Follow any reasonable instructions you give, as long as they align with this agreement and the specification in the Quote.
(e) Continually improve our materials and methods. As such, we may update specifications as needed for quality, safety, or legal compliance—without significantly altering the appearance or performance of the work.
(f) Charge a total price as outlined in the Quote or as detailed in Clause 5 of these terms.

Your Responsibilities

You agree to:
(a) Make payments as follows unless otherwise specified: a contribution towards materials after groundwork is complete, 50% of the remaining balance due at that stage, and the final 50% due upon completion. We schedule work once we receive a purchase order. All payments must be made promptly via bank transfer.
(b) Pay interest of 3% above the Bank of England base rate for late payments (over 7 days), and reimburse any reasonable administration or recovery costs we incur.
(c) Pay applicable VAT at the rate in effect at the time of invoicing.
(d) Secure all necessary permissions (e.g. from landlords, neighbours, councils, etc.) for the work to proceed.
(e) Provide access to the site as needed for both the initial work and any follow-up corrections.
(f) Take full responsibility for aftercare, including proper curing of materials.
(g) Allow us to display signage with our business name and contact details during the work.
(h) Permit us to photograph or film the completed works for our portfolio and promotional use, ensuring that all personal data and registration numbers are obscured.

Unforeseen Issues and Additional Work

The quoted cost assumes normal sub-soil conditions and no hidden obstacles. We reserve the right to charge additional fees for issues like rock, unstable ground, water presence, or unidentified pipes or cables. We will inform you of such issues and the associated cost.
If unforeseen costs exceed 40% of the original Quote, you may cancel the contract, provided you pay for:
(a) Completed work,
(b) Restoration where applicable, and
(c) Any third-party charges we are liable for.
Additional work requested by you (e.g. extra square meterage, steps, walls) will be priced separately. Even if the Quote isn’t formally updated, you agree to pay the agreed amount for such extra work.

Pricing and Measurements

The total cost is shown on the Quote. If exact pricing cannot be given in advance, costs will be based on square metre rates. If your measurements are inaccurate, we may charge based on corrected measurements. For walls, measurements are taken from the footings, not the base.

Start Dates and Scheduling

We will aim to begin work on the agreed date, but cannot guarantee this due to circumstances beyond our control (see Clause 8). We will notify you of the confirmed start date. If you ask for a delay, it must be within 14 days and subject to our availability.

Project Timelines

We will strive to complete the work within estimated timeframes, but these are not guaranteed. If the 50% balance is not paid after groundwork, we may pause work until payment is received.

Events Beyond Our Control

We are not liable for delays caused by events such as strikes, severe weather, utility failure, transport issues, machinery breakdown, supply problems, or other disruptions outside our control.

Non-Payment and Retention of Goods

We are not responsible for delays caused by your failure to meet obligations. Ownership of supplied goods remains with us until full payment is received. We reserve the right to retrieve goods and may enter the property (peacefully) to do so.

Limitations of Liability

We are not liable for damage caused by:
(a) Algae;
(b) Use of chemicals or contaminants;
(c) Misuse, neglect, or alterations;
(d) Soil movement;
(e) Natural weathering;
(f) Unauthorised repairs;
(g) Failure to follow our care instructions;
(h) Wear and tear;
(i) Commercial or heavy use beyond the intended scope;
(j) Weed or moss growth between paving;
(k) Existing utilities installed incorrectly or not to required depth.

Your Right to Cancel

You have a legal right to cancel within 14 days prior to the start of the work. To cancel, complete the cancellation section on the Quote and send it to:
Drivetech Patios and Landscaping,
Or email: drivetechpatios@gmail.com

Our Right to Cancel

We may cancel the contract if our surveyor believes the work cannot be performed satisfactorily. We’ll notify you of this following a timely inspection. We may also cancel with 7 days’ written notice prior to the start date.

Liability for Losses

(a) We’re only responsible for foreseeable losses caused by our breach of this agreement.
(b) We are not liable for:

Invalid Provisions

If any part of this agreement is found to be invalid or unenforceable, it shall be removed, and the rest of the agreement will remain in effect.

Entire Agreement

This contract represents the complete agreement between both parties and overrides any prior discussions, communications, or representations.

No Additional Claims

Neither party may make claims for representations not expressly included in this agreement.

Non-Waiver

Failure to enforce any term does not constitute a waiver. Waivers must be given in writing to be valid.

Third Party Rights

No third party has rights under this agreement.

Jurisdiction

This contract is governed by English law. Both parties submit to the exclusive jurisdiction of the English courts.

Dispute Resolution

Any disputes arising from this agreement will be resolved through negotiation, mediation, or arbitration, as agreed upon by both parties.